Wheelchair transportation services

At Express Medical Transporters, we understand that wheelchair transportation isn’t a luxury — it’s a core need. For those with severe disabilities, it’s often the only way to get around. Each member of our team takes pride in providing wheelchair transportation services with an understanding, caring approach. We treat passengers with respect, keep wait times to a minimum, show up on time and get to and from destinations in a timely fashion — all while ensuring the complete safety of our passengers.

As the contract non-emergency medical transporter (NEMT) for more than 1,000 organizational clients, we’re deeply experienced in providing wheelchair assistance. Our team can also meet a full range of other transportation needs for care providers, school districts, patients, students, individuals and their families.

Compassionate wheelchair transportation assistance

We make it a daily habit to go above and beyond, providing that extra bit of help for wheelchair passengers. Our wheelchair services include:

  • Helping wheelchair passengers onto vehicle lifts and assisting them in getting on and off the vehicle
  • Securely strapping in wheelchairs passengers so they can ride safely
  • Assisting wheelchair passengers in navigating steps once out of the vehicle
  • Pushing and lifting wheelchairs when necessary, ensuring they reach the door
  • Supplying wheelchairs for those who need it
  • Carrying a passenger’s oxygen tank

Compassionate, professional Field Service Representatives

As you can tell, our Field Service Representatives (FSRs) do much more than simply drive. We’ve built a compassionate team of individuals who have demonstrated an exceptional desire to serve. Each FSR has undergone thorough background screening, testing and hands-on training to ensure they can assist our passengers with the utmost care and service.

Our rigorous training program includes population-specific training in assisting the elderly, passengers with severe health conditions and those with mental and physical disabilities. Each FSR also completes courses in emergency preparation, First Aid, defensive driving and vehicle care.

Field Service Representatives operate with the highest professionalism, arriving in uniforms and marked vehicles.

Extensive vehicle fleet for any need

With more than 350 vehicles in our national fleet, we offer 24-7 service and a flexible lineup of vehicles for different purposes, including:

  • Wheelchair-lift-equipped vehicles
  • Vans for stretcher transportation
  • Mini vans
  • Ambulatory vans
  • And more

We can accommodate groups large or small and provide rides at any time of day or night — a big asset for late discharges and early appointments.

We keep our fleet fully insured and regularly inspected to satisfy all federal, state, local and ADA safety standards. Every vehicle satisfies all state, county and city licensing requirements as well.

Happy customers and clients

Since our founding in 1996, we have had the opportunity to serve thousands of individual passengers nationwide and a wide range of organizational clients, including:

  • Schools
  • Special school districts
  • Clinical care practices and doctor’s offices
  • Cancer centers
  • Dialysis centers
  • Hospitals
  • Nursing homes
  • And more

But don’t take our word for it. To see what our clients and passengers have to say about our services and read case studies about our work, visit our customer page.

Contact us today

Ready to talk about your wheelchair transport needs? Give us a call anytime at 1-844-RIDE-EMT (1-844-743-3368) to schedule a ride or fill out the form below and let us know how we can help.

A complete guide to NEMT services: compassion, costs and qualifications

In this guide, we arm you with the tools and knowledge to effectively evaluate NEMT providers, services and costs.

Fieldset

 

Verification